You are about to make a request for emergency response from our team:

If our agency is open, reach [email protected]
If our agency is closed, make sure your request is urgent
Here are the emergencies we have listed:

  1. You can not enter your home because you lost your key / left your key inside.
  2. You no longer have electricity in the apartment, and you have already tested the following instructions.
  3. You have a plumbing problem / a large water leak.

For these cases, and only these, you can request an urgent intervention from our partner MesDepanneurs.fr

Here is the procedure to follow :

  1. Click on the link corresponding to the problem you are facing.
  2. Fill in your address, your phone, and your email so that the technician can intervene.
  3. Wait at your apartement until the arrival of the technician.

The costs of the intervention are systematically advanced by Chez Nestor, you have nothing to pay to the craftsman.

However, if, as a result of the intervention, the technician identifies that the cause of the problem is related to misuse, Chez Nestor reserves the right to charge you part of the bill.

Here are the links for the 6 potential emergencies:

  1. Opening a slammed single door
  2. Opening a single door locked
  3. Opening a slammed security door
  4. Opening a locked locked door
  5. Major plumbing / leak problem
  6. Power failure throughout the apartment

Your request is an emergency but doesn't match any of the above mentioned issues? Then you can contact us at:

06 45 27 14 73 (international +33 6 45 27 14 73)
06 02 06 79 13 (International +33 6 02 06 79 13)
06 22 95 52 31 (International +33 6 22 95 52 31)

Warning: any abusive call is billed 89 €.

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